How do I create an athlete profile if I don't have an email address?

We suggest you create your own email account or use a friend or family members email address (who doesn't have a current SuperSprint athlete profile). All profiles MUST have a unique email address, team members cannot share the same email.

Suggested Email Websites: We recommend using one of the simple and easy (and free) email website addresses from hotmail (www.hotmail.com) yahoo (www.yahoo.com.au) or gmail (www.google.com.au)

I have forgotten my Password and/or Username!

If you can't remember you username or password simply go to the athlete profile login page on the SuperSprint website and click on the 'forgotten your password?' link.

This link will prompt you to enter either your email address or athlete profile username in the field required, which in turn will forward your username and a new password to the email address provided.

Trick of day: once you receive your new password/username details in your email, COPY/PASTE these into the log-in page! Hence reducing the margin for error when trying to type these in. Please also note that once you have tried more than 3 times unsuccessfully, the screen will lock you out much like an ATM for security reasons.

NB: The email address entered must be the same as the email address registered within your athlete profile

Entry

Profiles & Login Details

All competitors who enter the 2009 Sussan Women's Fun Run are required to have a SuperSprint 'athlete profile'. Athlete profiles contain important information that are vital to your registration process and safety on event day.

Login to your athlete profile

When you login please check that your profile details are correct and updated. You'll also note additional fields, such as Emergency Contact details, that will require input.

Once logged in click on the Sussan Women's Fun Run homepage (under the EVENT tab) and click on the 'Online Entry' tab on the left hand side. Then simply follow the online prompts to enter.

NB: All athlete profiles must have a unique email address in the 'email address' field. 

What are the entry fees?

Early bird entry fees (before 5pm Friday 6th November 2009)

Adults	$48
Junior (Under 18)	$38

Regular entry fees (after 5pm Friday 6th November 2009)

Adults	$53
Junior (Under 18)	$43

Entry includes official event t-shirt and show bag!

How to Enter

Enter via our secure online entry system. If you have entered any SuperSprint event within the last 3 years, you will already have a profile so click on 'Login' under the Enter Online tab on the right hand side of the SuperSprint homepage and request a password prompt if you don't remember yours from last season.

If you are new to SuperSprint events, click on 'Register' under the Enter Online tab on the right hand side of the SuperSprint homepage, enter the required details, then click on CREATE USER and enter your details, making sure to follow the guidelines on screen.

Once you have logged in or created yourself a new profile, go to the Event you wish to enter (Events are listed under the "Event" tab at the top of the website). Then click on 'Online entry' on the left hand side menu bar of your chosen event.

Teams in the Sussan Women's Fun Run

There will be NO teams in the 2009 Sussan Women's Fun Run

How do I enter a team?

There are no teams for this season's event. To ensure that you and your friends can run together just make sure that you select the same 'Ability' level when entering online.

Can I enter on the day?

No!
All entries must be done online prior to the event. NO Entries will be permitted on race morning under any circumstances.

Can I change from the 10km to 5km race or vice versa?

Changing race distances is subject to the approval of SuperSprint staff and, if granted, will incur a $10 administration fee. If you wish to alter your race distance you will need to contact SuperSprint at info@supersprint.com.au or on 03 9596 2340 prior to 5pm Wednesday 2nd December, 2009.

How do I change my Category if I have been entered into the wrong one?

Changing categories is subject to the approval of SuperSprint staff. If you wish to alter your race category you will need to contact SuperSprint at info@supersprint.com.au or on 03 9596 2340 prior to Wednesday 5pm December 2nd, 2009

What is in my race kit and when will I get it?

Your race kit will include, number bib (denotes your start zone colour), timing band, safety pins and official event t-shirt. You will receive your race kit when you come to registration on Saturday 5th December between 10am and 2pm, or on Sunday 6th December on race morning no later than 1 hour prior to your start time.

Your race kit will not be sent in the mail under any circumstances.

Can someone else pick up my race kit at registration?

Yes. They just need to line up under your surname at registration and collect for you.

What if my t-shirt size is wrong?

If your t-shirt size is wrong on race day, go back to registration at the end of the race and see if there are any t-shirts left over with which you can change sizes - not guaranteed. (SuperSprint will not exchange t-shirt sizes prior to the race)

Super Sprint will not send out different t-shirt sizes after race day!

T-Shirt Sizes

T-Shirt sizes are based on women's sizes in Sussan stores:

Small = women's 10
Medium = women's 12
Large = women's 14
X- Large = women's 16

T-SHIRT SIZE CHART (Sussan)

Size	10 / Small	12 / Medium	14 / Large	16 / X Large
Bust	91cm	96cm	101cm	106cm
Waist	71cm	76cm	81cm	86cm
Hip	99cm	104cm	109cm	114cm
Height	168cm	168cm	168cm	168cm

Can I get refund if I can’t attend?

Under the terms and conditions of entry, there are no refunds or transfers!

However, if you can provide Super Sprint with a medical certificate (if you are sick or injured) you can obtain a partial refund. There is a $10 administration fee charged for every refund. Please fax through your medical certificate to 03 9596 2346 with your phone number and you will be contacted accordingly.

Can someone who hasn’t entered just join in with me?

No, that person must be entered in the system. As their details will not be in the system they will not be insured if something happens to them. It is dangerous for someone who is not a competitor to take part and jeapordises the safety of participants.

What is the Stroller/Pram category?

If you’re a mum with a child, then the stroller/pram category is the category for you. Walk or jog your way around the 5km or 10km course with your little one. This is compulsory. Strollers are not permitted to start with other runners & walkers. Stroller participants will start 5mins after the official starting time of the 5km or 10km event

Event Day

Do I have to run?

No.

Although it is called The Sussan Women’s "Fun Run", you are entitled to walk the course if you like. Just be aware that people will be running and to stay at a safe distance away from them.

Are pets allowed?

No animals are allowed on the course. Seeing eye dogs are permitted but SuperSprint must be made aware of this. Email administration info@supersprint.com.au

Are prams allowed?

Prams/stroller/pushers are permitted to race. You must select the Stroller/Pram category when entering! This category will be starting 5mins behind the 5km start time and 10km start time for safety reasons and must be adhered to!

There are no prizes for this category.

Are men allowed to compete?

No!!
This is a women’s only fun run - one of the biggest in Australia - and no males are permitted to compete.

Is there a clothing drop off area?

Yes there is an area to leave your belongings. The clothing drop off area will be under supervision, however you are advised not to leave any valuables!

Post Event

When do I get my show bag?

At the completion of the race after you cross the finish line, your timing band will be taken from you and you will in turn be given a show bag!

Where can I find photo's of my event?

You can access photo's from our website under the Gallery heading at the top of the page where you can click on the Sussan Women's Fun Run. The photo gallery will then appear!

Our official photographers for this event is Marathon-Photos. Below is their website:

www.marathon-photos.com/

You can search for your photos by searching by your name or Bib number.

My results are incorrect or not showing!!

If your results appear incorrectly and/or are not showing, please make sure you have searched thoroughly before contacting SuperSprint so they can look into your query. Email them at timing@supersprint.com.au

Who do I contact if I have feedback?

All feedback emails should be directed to info@supersprint.com.au