How to Enter

Enter via SuperSprint's secure online entry system.

Previous SuperSprint Participant 

If you have entered any SuperSprint event within the last 3 years, you will already have a profile so click on the MY PROFILE tab on the top silver menu bar (right hand side).

Enter your username and password, then click 'LOG IN' (big purple button). Ensure your username and password are correct - Forgotten? then click on the 'Forgotten your password' link sitting just under the 'LOG IN' button. Your username and password will be sent to your email.

New User - Register an Account

If you are new to SuperSprint events, click on the MY PROFILE tab on the top silver menu bar (right hand side).

Then click on the purple REGISTER button located at the bottom of this page. Enter the required details, making sure to follow the guidelines on screen. Then click 'CREATE USER'.

The next screen will prompt you for your username and password that you just created!

After you log in (new and previous users) 

Once you have logged in or created yourself a new profile, please make sure the information in your profile is correct! New users will need to click on EDIT PROFILE (bottom right of screen) to fill in their details.

To Enter the Event

Once you are logged in to your profile and edited any relevant information, you will need to go to the EVENT you wish to enter (Events are listed under the "EVENT" tab at the top of the website).

Then click on ONLINE ENTRY on the left hand side menu bar of your chosen event (lower left).

Entry

Can I change from 60km to 145km or 145km to 60km?

Those participants wishing to change from the 60km ride to the 145km ride will be charged $20 (difference in entry fee) plus an additional $10 administration fee. If changing from the 145km ride to the 60km ride, there is no refund of the difference between entry fees.

Competitors wishing to change between events are able to do so until 12pm Thursday 15th March, ten (10) days prior to the event date or on Friday 23^rd March between 4:00 – 6:00pm at Event Information, Elephant Walk Reserve Torquay  and will incur the fees described above. Transfers will not be granted after this time.

Changing course distances is subject to the approval of SuperSprint. If you wish to alter your race distance you will need to contact SuperSprint at info@supersprint.com.au or on 03 9595 3000.

How do I change my category if I have been entered into the wrong one?

Changing categories is subject to the approval of SuperSprint staff. If you wish to alter your ride category you will need to contact SuperSprint at info@supersprint.com.au or on 03 9595 3000.

Can I get refund if I can’t attend?

Under the terms and conditions of entry, there are no refunds or transfers.

All participants will or have received the event jersey valued at $139 which they are eligible to keep regardless of whether they are able to ride on the day.

What are the entry fees?

Distance	Early Bird	Late Fee
145km	$145	$150
60km	$125	$130

Can I enter on the day?

No. All entries must be completed online prior to the event. NO Entries will be accepted after Wednesday 14th March 2012 or earlier if the field limit has been reached prior to this.

It is expected that the field limit of 3,000 will be filled well in advance of this date.

Can someone who hasn’t entered just join in with me?

No, all participants must be registered. Any unregistered riders may be removed from the course as they jeopardise the safety and enjoyment of valid participants.

What is in my ride kit and when will I get it?

Your race kit will include, number bib, safety pins, start zone wrist band and official event jersey. Race kits will be mailed to your postal address nominated in your athlete profile in accordance with the following schedule;

1. Entries received prior to November 30th will be mailed mid December.
2. Entries received prior to January 31st will be mailed mid February.

What if my jersey size is wrong?

Please choose your jersey size carefully!

Please note SuperSprint are able to exchange jersey’s pre event if the incorrect size is ordered. SuperSprint cannot guarantee the jersey size you require will be available if you order the incorrect size.

If you have any further questions or need help regarding the selection of your size please email info@supersprint.com.au or phone (03) 9595 3000.

What is the minimum age of entry?

The minimum age of any participant is 16 years for both the 145km course and for the 60km course, as at event day Saturday 24th March, 2012.

Event Day

Is there a bag compound?

No. It is the responsibility of each competitor to ensure they keep their personal belongings in a safe and secure place whilst taking part in the ride.

Will medical Support be available on course?

There will be mobile medical support provided on the course. This includes ambulances with paramedics and medical vehicles with doctor's and sports trainers. If you require assistance while on the course you can either use your own mobile phone to contact the event mobile maintenance vehicle (noted on the event information sheet sent out with the ride kit) or advise a course marshal, police officer, traffic management or event staff member, who will then call for assistance.

What level of medical cover is provided?

A medical facility will be set up at the start/finish venue and staffed by the Event Medical Director and sports trainer. Mobile Medical Support vehicles, including an ambulance will be used to provide medical coverage on the course.

How long before the ride should I get to the start area?

Participants should aim to be at the start area well before start time as there will be 1000's of other cyclists all trying to arrive on time and get a spot at the start line. We recommend being ready to take your place in the start area 30 minutes before your start time.

What happens if I have mechanical trouble?

There will be mobile mechanical support provided on the course. This includes mobile bike mechanic vehicles. If you require assistance while on the course you can either use your own mobile phone to contact the event mobile maintenance vehicle (noted on the event information sent out prior to the event) or advise a course marshal, police officer, traffic management or event staff member, who will then call for assistance.

Please note that all participants should be carrying spare tubes or a repair kit as it is expected that riders can repair their own punctures. Any costs associated with replacement parts will be charged for by the mechanical support teams.

What happens if I have to withdraw from the ride?

There are no problems if you need to pull out of the event for any reason. If you do need to stop riding for any reason (tired, injured, sick or broken down bike) then there are Event SAG Wagons following the last cyclists that will be able to pick you and your bike up and return you to the venue.

Am I insured in the case of an accident?

No, the 2XU Great Ocean & Otway Classic Ride is covered by public liability insurance only – there is no personal insurance associated with this, so it does not cover accidents caused by yourself, individuals or other riders. It is therefore strongly recommended that participants have personal accident insurance (Cycling Australia, Bicycle Australia, Triathlon Australia) or top personal medical cover/insurance.

Participants requiring ambulance transport will be charged directly for this service. SuperSprint highly recommend that participants hold current ambulance cover.

Post Event

When do I get my show bag?

At the completion of the ride after you cross the finish line you can collect your show bag from the refreshment marquee.

Where can I find photo's of the event?

General event photos can be viewed on the SuperSprint website under the Gallery heading.

Individual participant photos will be available from the Official Event photographer (Marathon Photos- www.marathon-photos.com) after the event.

Who do I contact if I have feedback?

Your feedback is very important to us and crucial in improving the event for future years. 

An official event survey will be sent to your email account following the event for you to complete if you so wish.

If you have any further feedback which you would like to give, please email info@supersprint.com.au